Contact
Start with a conversation
The first call is a one-hour consultation, charged at £200. Come with a process that frustrates you and we'll tell you honestly whether automating it is worth the spend — and if you commission work within 30 days, the fee comes off it.
What to expect
We keep the first conversation short and specific. It works best if you can describe one process end to end: who touches it, how often it runs, which systems are involved, and where it currently goes wrong.
The first call — one hour, £200
- You walk us through the process as it runs today
- We ask about volume, systems and who owns the outcome
- We give an honest view on whether automation fits, and roughly what scale of project it would be
- Invoiced on booking; credited in full against any work you commission within 30 days
- Cancel at least 24 hours before and the fee is refunded in full
If it looks like a fit
- We propose either a fixed-fee assessment or, where the scope is already clear, go straight to a statement of work
- You receive written scope, acceptance criteria, timeline and price before anything is charged
- Nothing is built and no payment is taken until you sign
Existing clients
If you have a live engagement with us, please use the support contact details in your engagement documentation so your request is routed and tracked correctly.
Before you call
Three things worth having to hand
How often it runs
Roughly how many times a week or month the process happens. Frequency is the single biggest factor in whether automation pays for itself.
Which systems are involved
The software the process passes through — CRM, accounting, phone system, shared drives, spreadsheets. Spreadsheets count.
Where it goes wrong
The failure you'd most like to stop happening: the missed call, the duplicate entry, the deadline nobody spotted.